Privacy Policy

Last Updated: September 2, 2026

Welcome to TheDigiNest (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, store and protect information when you visit or make a purchase through https://thediginest.in/ (“Website”).

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our Website, place an order, or contact us, we may collect certain information, including:

Information you provide to us

Depending on how you use our Website, this may include:

  • Full name
  • Email address
  • Phone number
  • Billing information
  • Shipping information, where applicable
  • Order and purchase details
  • Information you provide when contacting customer support
  • Any other information you voluntarily provide to us

Payment Information

Payments may be processed through third-party payment providers.

TheDigiNest does not generally store your complete debit card, credit card, banking or other payment credentials on our own servers. Payment information may be collected and processed directly by the applicable payment gateway according to its own privacy policy and security practices.

2. Automatically Collected Information

When you visit our Website, certain information may automatically be collected, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website
  • General usage and interaction information

This information may be used to understand Website traffic, improve performance and maintain security.

3. Cookies

TheDigiNest may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep the Website functioning properly
  • Remember certain preferences
  • Understand how visitors use our Website
  • Improve Website performance
  • Measure marketing and advertising effectiveness
  • Detect suspicious or fraudulent activity

You can usually control or disable cookies through your browser settings. However, disabling certain cookies may affect Website functionality.

4. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Deliver purchased digital products
  • Send download links or access information
  • Provide customer support
  • Communicate with you regarding your purchase
  • Respond to inquiries and complaints
  • Process payments through our payment providers
  • Prevent fraud and unauthorized activity
  • Improve our Website, products and services
  • Analyze Website usage and performance
  • Send promotional communications where permitted and where you have provided the necessary consent
  • Comply with applicable legal and regulatory requirements

5. Digital Product Delivery

When you purchase a digital product from TheDigiNest, we may use your name, email address and order information to provide you with the purchased product or access details.

For example, we may send:

  • Download links
  • Canva template links
  • Product access instructions
  • Order confirmations
  • Important information relating to your purchase

These communications are necessary to fulfill your order.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

However, we may share limited information with trusted third-party service providers when necessary to operate our business, including:

  • Payment processors
  • Website hosting providers
  • Email and communication providers
  • Digital delivery or file-storage services
  • Analytics and security providers
  • Technical service providers

These providers may process information only as necessary to provide their services or as otherwise permitted by applicable law.

We may also disclose information where required by law, legal process, court order, governmental authority, or where reasonably necessary to protect our rights, users, property or security.

7. Third-Party Services

Our Website may use or link to third-party services such as payment gateways, analytics services, social-media platforms, Canva and other external websites or services.

These third parties have their own privacy policies and terms.

TheDigiNest is not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy policies of any third-party service before providing information to them.

8. Canva

Some of our digital products may contain links or resources intended for use with Canva.

When you use Canva or access Canva through a template or other resource, your interaction with Canva is governed by Canva’s own terms and privacy policy.

TheDigiNest does not control how Canva processes information on its platform.

TheDigiNest is not affiliated with, endorsed by, or sponsored by Canva unless expressly stated otherwise.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining purchase records
  • Providing customer support
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, accounting and regulatory obligations
  • Enforcing our agreements and policies

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, which may include:

  • Requesting access to certain personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of information where legally permitted
  • Withdrawing consent where processing is based on consent
  • Requesting information about how your personal information is processed
  • Raising a complaint regarding the handling of your personal information

To exercise an applicable right, contact us using the details provided below.

We may need to verify your request before taking action to protect your information and prevent unauthorized requests.

12. Marketing Communications

If you voluntarily provide your contact information and consent where required, we may send you promotional emails, offers, product updates or other marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us.

Transactional communications, such as order confirmations and digital-product delivery information, may still be sent when necessary to fulfill your purchase.

13. Children’s Privacy

Our Website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate steps where required by applicable law.

14. External Links

Our Website may contain links to external websites.

If you click on a third-party link, you will leave our Website and be subject to the privacy policy and terms of that third party.

We recommend reviewing the privacy policy of every external website you visit.

15. International Data Transfers

Some third-party service providers used by our Website may process or store information on servers located outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure such processing is carried out in accordance with applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this page for the latest information.